The same history taken three times
Collected on a form, typed into a system, then asked again in the first session.
Consent kept in a PDF nobody can find
Who agreed to share what, with whom and until when. When someone asks, it's a search through inboxes.
Case notes written at night
Sessions end, notes wait. They get written from memory after hours, or not at all.
First contact at a hard moment
People reach out when they're ready. A slow or careless reply can lose them.
Health & Community
AI systems for health and community services.
Cut the paperwork around intake, consent, case notes and bookings, so practitioners and case workers get back to the people they support. We've built a shared client record for alcohol and drug treatment services and the booking and intake system for a therapy practice, and the same work suits allied health, NDIS and aged care. Each system is scoped and built for your service, not bought off the shelf.
Where the hours go
What we've built
Delivered work, described by the job it does.
A shared client record for alcohol and drug treatment
One record for intake staff, case workers and courts, with multi-role intake, consent, case notes, an audit trail, and an AI assistant that answers from the service's own guidance.
Booking and intake for a therapy practice
Online booking, client intake and enquiry forms, and a newsletter, all run from one admin.
What we'd build
Online intake and onboarding
Would collect history, forms and consent once, before the first appointment, and file them where the team can see them.
Consent and sharing records
Who can see what, recorded as it's given and changed, with a full audit trail.
Voice-note case notes
Practitioners would talk through the session. A structured draft note would be ready to check and sign.
Guidance assistant for staff
An assistant that answers from your own policies and procedures, so new staff aren't left guessing.
Bookings, reminders and follow-ups
Appointments booked online, reminders sent, and a follow-up drafted after each session for the practitioner to send.
Enquiries answered with care
First contacts answered promptly, the right questions asked, and anything urgent passed straight to a person.
Systems that fit
Incident Reporter
Build blueprintVoice note in. Structured incident report out.
Something happens on shift.
AI Inbox
Build blueprintEmail in. Sorted, actioned, drafted, escalated.
The operations inbox is where the day goes.
Jarvis
Live on this siteAI voice receptionist. Answers, takes a message, books the call.
Every incoming call needs a person.
Less paperwork, more time with the people you support.
Book a free 20-minute call. We'll go through intake, notes and bookings and tell you what's worth automating, and what should stay with a person.